An IT Support Blog from London

Read the latest IT news, tips and insights from IT Support pros at HTL Support

The Threat Landscape in 2022 — 5 Security Challenges to Look Out For

Threat Landscape

Another year is ahead of us and yet IT security threats are in no way letting up. Instead, the next months will continue to be challenging as data protection remains a major concern for enterprises. The rapid adoption of all things digital has also exponentially increased the threat surface through which cyber criminals can attack.

But which present the biggest cyber security dangers for this year? Will there be new threats or will the old ones simply evolve to pose greater difficulties? In this blog post, we take a closer look at the top 5 challenges that security experts believe could put business organisations at biggest risk this year.

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2086 Hits

5 Expert Tips to Make Remote Working Productive and Boost Performance

Remote Working Productive

 

Remote working has been both a boon and a bane for many organisations and employees. A boon because it has allowed work to carry on even as a global health crisis continues; and a bane because it has given rise to employees’ struggles with time management and work prioritisation when doing their jobs outside of the physical work space.

That said, however, the availability of technology, tools, and remote IT support have been instrumental in making remote working the best option to keep employees in service and businesses, well, in business. The numbers indicate as much.

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1848 Hits

Does Your Business Need an Automation Strategy?

Does Your Business Need an Automation Strategy

Some businesses would like to think that doing things the traditional way is best. Well, this may be true for certain tasks, but in general, technology has allowed processes to be done much faster and more efficiently—and that’s with the help of business automation.

Automation strategies have proven to be very effective for many enterprises, so much so that Gartner, Inc. speculates that 69% of managers’ current workload could be fully automated by 2024. If your organisation is not yet making full use of automation tools, this post should enlighten you on how your business can benefit from an automation strategy.

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1796 Hits

Eight Top Tips to Help Your Business Stay Ahead of The Tech Curve

Eight Top Tips to Help Your Business Stay  Ahead of The Tech Curve

Technology has always moved rapidly –even more so in today’s cloud-centric world where the next major feature is an automatic update away. Needless to say, the companies that can make the most of the technology available to them are likely to enjoy a competitive advantage over their peers.

How can businesses stay ahead of the technology curve – making maximum use of the technology available to them, while ensuring that competitors never gain a competitive advantage due to their greater ability to harness the latest technology? Let’s take a look.

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2459 Hits

How Microsoft 365 Can Keep Your Users Safe from Phishing

Microsoft 365

Microsoft 365, which encapsulates Office 365, is incredibly popular – and one of its most commonly used components is Exchange Online and Outlook – Microsoft’s online email server and desktop and mobile email client, respectively.

When it comes to email, security is a big concern – with one particular email security topic increasingly making the headlines. We’re talking about phishing, a frustratingly effective e-mail attack that’s experienced by 86% of businesses, according to the 2020 UK Cyber Security Breaches Survey.

In this article, we will outline what a phishing attack is – and explain how Microsoft 365 and its component email services can help protect your company against phishing attacks.

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1876 Hits

Why Managed IT Support Is Better Than In-House Support

Managed IT Support

Managed services is a sector that’s growing rapidly – according to a MarketsAndMarkets metric, managed services will grow from a global value of USD 223bn in 2020 to USD 329bn to 2025. This is clearly outsize growth, which indicates the growing popularity of outsourcing IT – for businesses large and small.

But why is managed IT embraced by so many companies around the world – and at such a scale? In this article we will look at some of the various benefits of managed IT services, showing why, when seeking IT support London companies often choose managed services.

We also cover some of the things you should watch out for when hiring managed IT services and point to a possible compromise that may fit companies that have unique IT requirements: augmenting in-house IT with managed services.

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2036 Hits

IT Asset Disposal: How Should You Deal with Old IT Equipment

IT Asset disposal

Used IT equipment must be disposed of responsibly. When we say that, we refer not just to the environmental footprint of used IT equipment – we also refer to data security. Your IT asset disposal (ITAD) process or IT support vendor must also include fully wiping data on the IT kit that you are disposing.

Correct IT asset disposal is essential if you want to prevent information security risks. That said, you can also enjoy some returns on your used IT if you dispose of it correctly – particularly where companies are undergoing large shifts in IT and there is a significant volume of equipment involved.

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3865 Hits

6 Ways to Digitally Declutter Your Business

6 Ways to Digitally Declutter Your Business

The start of a new year always brings with it the impulse to make sweeping changes around us. This often involves getting rid of things we would now classify as unusable and other stuff that have simply lost their appeal—an activity commonly referred to as decluttering.

Businesses in particular, would significantly benefit from this as it could potentially free up some office workspace and eliminate unnecessary tasks. And now that many of business activities and employees’ functions revolve around the use of technology, a digital decluttering has become as important as a physical one.

Performing a digital declutter within the organisation may simply require a few straightforward processes to be initiated by the users themselves, or may necessitate the intervention of the inhouse IT team or professional IT services. That said, here are six surefire ways to digitally declutter your company:

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2350 Hits

How To Choose The IT Support Company That Matches Your Appetite For Business

How To Choose The IT Support Company That Matches Your Appetite For Business

Growing businesses need IT support even more than established companies – after all, setting the right IT in place during a period of growth will help support growth and ensures that your business does not end up held back by creaky tech infrastructure.

But not all IT support companies are equally good at providing tech support to growth-hungry companies. In this article, we outline a few key points growing businesses should look out for when choosing an IT support partner.

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2231 Hits

Six Common IT Mistakes Made by Small Businesses – And How to Avoid Them

Six Common IT Mistakes Made by Small Businesses – And How to Avoid Them

In a tech-first world, even small businesses are highly reliant upon technology to get through the typical business day. Make the wrong decisions around technology, or skimp on IT support services, and it could cost your growing business dearly.

However, with so many things to focus on, growing businesses often leave IT on the backburner – and that leads to mistakes. Here, we list the ten most common IT mistakes growing businesses make – and what they can do about it.

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1883 Hits
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