From the very first call, dealing with a friendly member from the IT support team at HTL has made solving any IT issues we have an enjoyable experience.

Catherine Dowd, Office Manager, RFC Ambrian

HTL Supplies Custom Support Services to Global Auditing Group

Overview

Oakes Lyman & Co Ltd are a London-based merchant and investment banking firm dedicated to helping life sciences businesses by providing investment, strategic guidance, corporate finance, and other advisory services.

They have successfully built global life sciences enterprises and can assist clients in all aspects of their business. They have a particular expertise in providing effective solutions to companies with strong technology that find themselves in difficult or distressed financial situations.

Oakes Lyman is authorised and regulated by the Financial Services Authority and a member of the London Stock Exchange.

Problem

Oakes Lyman were looking for an IT partner to assist them in the long term, as the business grew from its roots into the reputed company it is today. The requirements were to:

The requirements were to:

  • Provide email and internet services
  • Delivering techncal support  24 hours a day 7 days a week, with rapid on site response times.
  • Planning IT solutions to meet the budgetary requirements of the business.
  • Implementing desktop PCs and servers based on Microsoft technologies.
  • Providing telecommunication platforms and supporting services.
  • Deliver fully scalable solutions.

Technical Details

  • Websense Web Security
  • Trend Anti Virus
  • Avaya IP Office
  • Hosted Exchange Server
  • International VPN - Cisco Firewalls
  • Windows 2008 Virtual Servers
  • Ongoing End User IT Support
Oakes, Lyman and Co.

HTL engineers are on hand providing rapid response and hardware swap out to all problems.

Solution

HTL designed a solution based on integrating technologies from a core group of manufacturers and service providers. In brief these consisted of:

In addition HTL provided some of its own unique services:

Conclusion

HTL have worked alongside Constantin for many years. As demand has increased so to have the systems have scaled. Extra users are easily added to the existing infrastructure as required.

Being service focused Constantin are always looking for ways to utilise new technology to service their client's needs, and rely on HTL to recommend new versions of software as they become available.

HTL engineers are on hand providing rapid response and hardware swap out to all problems.

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