What does an IT Support Company do?

An IT Support company provides outsourced IT Services to businesses of all sizes and industries. A good IT Support provider should offer proactive support solutions, IT Consultancy, and recommendations on top of standard IT Support Services and repairs.

How can I get IT Support for my business?

Begin your IT journey by getting an IT review from the IT Experts. The IT review will reveal your weak spots as well as the best IT solutions that fit your business needs. Considering a switch? We are offering a FREE IT review.

What areas of London do you provide IT Support?

Our base is in Canary Wharf E14. From here we have easy access to the Jubilee Line as well as DLR services. You can search here if your area is covered using our tool to check our average response times, based on your area.

What IT Support services do you provide in London?

HTL Support offers a wide range of IT Support Services to businesses across London. We provide IT Outsourcing, IT Consultancy, IT Infrastructure, Cyber Security Services, Structured Cabling, Cloud Solutions, and more.

Do you provide remote IT support?

Absolutely! These days, a lot of work is being done remotely. It’s cheaper for the client and the repair is done in minutes not hours.

I have found the team at HTL to be friendly and professional throughout our entire relationship. Their ability to work alongside our internal IT support team has been a great asset.

Greg Cardiff, Head of IT, Dictate IT

Backup and Disaster Recovery

Name: HTL Support
Address: 40 Beaufort Court, Admirals Way, Canary Wharf, London, E14 9XL, UK
Telephone: 0207 093 6000
Price range: ££
Rating: 4.9

Serviced Cloud Backup and Disaster Recovery solutions offer complete peace of mind to the uncomfortable question of what arrangements are in place if your data is unavailable or you are unable to gain physical access to your offices. All data is backed up in 4 places, known as quadruplication.

Ahsay Online Backup & Veeam Disaster Recovery are our world-class solutions for ensuring reliable trouble-free backup and disaster recovery. The ability to recover an accidentally deleted file and return a single server or an entire site to operation in minutes with secure and reliable cloud solutions is an invaluable asset to London’s financial businesses.

Guaranteed to make data and systems quickly available again to your team
Minimal downtime while systems are returned to operation, often measured in minutes
Ensures your business is safe by enabling you to continue to fulfill your client-side obligations

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0207 093 6000

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Ahsay Online Backup

Ahsay lets us provide reliable online backups with no fuss. There are no tapes (remember those?) or slow-coach online data warehousing that stores you valuable and highly confidential business data in dubious offshore locations.

We couple Ahsay award-winning Backup Software with rock-solid HP SAN equipment, to provide a highly secure, cost effective and ultra-reliable backup solution. This is hosted in our London data centres so you know data sovereignty issues are eliminated. Backed up data is governed by the UK’s laws and regulation is governed by the ICO, the DPA and any other relevant UK instruments or regulatory codes.

Quadruplication in two ISO 27001 certified London data centres provides exceptional levels of protection against data loss
Supports backup of all operating systems (inc. virtual), applications, databases and data types in common use
Fully automated, Continuous Data Protection (CDP)
Incremental backup with flexible scheduling
256bit Encryption
Centralised management console
40 pence per GB, including
- Consultation
- Software licenses
- Setup
- Storage