HTL Support News

Read the latest information and thinking on the world of IT Support Services.

Why is Ransomware Becoming the Favourite Attack Dog of Cyber Criminals?

Why is Ransomware Becoming the Favourite Attack Dog of Cyber Criminals?

Of all the types of malware wreaking havoc these days, one clearly stands out - Ransomware. This troublesome malware appears to be gaining a lot of fans in the cybercrime community and has, in turn, caused considerable stretches of downtime on a large number of organisations.

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Making BYOD Safe: Policies for Your Employee's Devices

Making BYOD Safe: Policies for Your Employee's Devices

It is without question a risky affair: allowing employees to use their personal devices to access your network and valuable, often confidential company data. Yet despite the risks BYOD (bring your own device) marches on and companies and organisations around the world are adopting tactics and technologies to make it work.

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Virtualising Your Servers: Benefits, Advantages and Savings

Virtualising Your Servers

Server virtualisation has been a viable IT strategy for some time. Virtualisation has its origins as a technical concept in the 1960s, but it is more recently that the virtualisation of servers has become commonplace, and it is a matter of priority for many IT managers: the 2017 Spiceworks State of IT survey suggests virtualisation is at the top of the list for software investment. The reason for this is simple: by making use of virtual server hosting UK companies are saving on expenditure and seeing the implementation and management of software applications becoming much more flexible.

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Boost Your Productivity with These 5 Office 365 Tips

Boost Your Productivity with These 5 Office 365 Tips

The growth in the adoption of the Microsoft Office 365 platform is staggering. Though deeply dependent on the inertia of the eponymous desktop application suite, it is also the mix of complementary services Microsoft continuously adds which is making this particular cloud productivity platform very popular. Microsoft Office 365 hit 100 million active business users in 2017, but it is not uncommon for many businesses to merely scratch the surface of what Office 365 has to offer. Here are five ideas to help you make better use of Office 365.

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Why Cloud Computing Saves You Money

Why Cloud Computing Saves You Money

The prevalence of cloud computing is continuing to grow dramatically – the Synergy Research Group reports that cloud computing revenues grew 25% across 2016. In fact, throughout last year several information technology sectors started to see the dominance of cloud technology as a delivery method for technology services. The reason for this is simple: cloud computing makes good business sense and it is often cost savings that are the major driving force.

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This Is How A Drive By Download Sneaks Malware Into Your System

This Is How A Drive By Download Sneaks Malware Into Your System

There used to be a time when it was relatively easier to prevent malware from infecting our systems. We’d install an antivirus, keep its database updated, and equip end users with a laundry list of things to avoid - like suspicious email attachments and unfamiliar websites. Today, drive by downloads are making malware avoidance a more challenging task.

A drive-by download is a malware infection procedure that doesn’t require the user to download anything or even click a link. For his/her system to get infected, the user only has to visit a site that’s been compromised. The infection process then takes place behind the scenes, without the user ever noticing anything unusual.

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When Should You Choose A Private Cloud Over A Public Cloud?

When Should You Choose A Private Cloud Over A Public Cloud

Forrester Research expects the global private cloud solutions market to grow at a Compound Annual Growth Rate of 11% from 2016 to 2021. While this is certainly small compared to the growth rate of public cloud solutions, it still means there are enterprises out there who are interested in using private clouds. But when would you likely choose a private cloud over a public cloud?

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Britain Shaping Up to Confront Cyber Risks

Britain shaping up to confront cyber risks

In the wake of Brexit, it seems like there has never been a more important time to attract businesses to the UK. There are still plenty of reasons for multinationals to set up shop here. While it has experienced setbacks in recent times, London has retained its status as one of the world's financial hubs. We also have the fifth largest economy in the world according to GDP (Nominal), and despite the current uncertainty, there are still solid strategic reasons for companies basing themselves in the UK.

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Understanding the Business Benefits of Moving To Hosted Desktop

Benefits of Hosted Desktop

The ever growing number of personal computers, laptops, smartphones, and tablets in the enterprise can present serious challenges in costs, maintenance, security, compliance, and productivity. But many of these challenges can now be addressed by employing hosted desktop. You may not be aware of them yet but there are actually several business benefits of moving toa hosted desktop. Here are some of them.

Saves hardware, power, and maintenance costs

Just like many cloud solutions, hosted desktop enable you to save on hardware costs. Instead of using desktop computers in your offices, you can use thin clients instead. These are lightweight machines that don’t require certain built-in components like hard disks, CPUs, or RAM. That means, they’re substantially cheaper than the average desktop computer.

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5 Hidden IT Risks that are Slowly Threatening your Business

5 Hidden IT Risks that are Slowly Threatening your Business

Information technology risks range from the very apparent to the silent and hidden. The majority of businesses mitigate the most obvious risks: only an irresponsible IT operation will do without network firewalls in place or skip on regularly updating operating systems and software. Yet it is the less obvious risks which can trip up even carefully run IT functions – and which can cause progressive or indeed sudden harm to your business.

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