Read the latest information and thinking on the world of IT Support Services.
When you enter into a managed services agreement with an IT support provider, you’re likely driven by the potential cost savings, particularly in terms of labour costs. What you probably don’t realise is that, in addition to helping you save on costs, an IT support provider can actually play a very critical role in the success of your business.
Cloud computing is delivered from purpose built data centres which optimise the environment and the support systems for online software applications and the data which businesses store in the cloud. Companies that opt for cloud software solutions and services enjoy exceptional consequential benefits.
Quite simply, cloud computing is inherently more efficient than on-premise approaches to provisioning the technology services that support operations in your business.
DDoS attacks that force websites to go offline and cripple servers are nothing new, but many of the massive DDoS attacks last year, which also happened to be the biggest in history, had a common characteristic we’ve never seen before. They all originated from hordes of zombified IoT devices, also known as IoT botnets.
Because IoT devices are here to stay, this threat won’t be going away anytime soon. If your network includes websites and other Internet-facing applications, you need to understand what these threats are, how it can impact your business, and what we in the business community can do to protect our IT infrastructures from these types of attacks.
Uncertainty about the security of the cloud has often been the deciding factor that has made some businesses retain an on-premise approach to provisioning technology to support operations.
High profile, security breaches involving large volumes of data, typically hackers stealing account and password and other personal information from online businesses, have created much doubt and distrust about the cloud, not to mention anxiety for those that have had their information stolen.
At HTL Support, we aim to offer professional IT support services with a difference. The foundation stone of our business is to employ expert technology support technicians with good people skills. Our friendly IT Guys take the hassle out of supporting IT issues so you can get on with the thing you most desire - running your business and practicing what you do best in servicing your customers or clients.
‘’Cloud Computing’’ could be akin to a tech buzzword that has been around for years. However, unless they have been living under a digital rock, accounting firms will be aware that cloud computing has finally moved from just another buzzword to a real tool for businesses.
According to a report by Intuit, almost 80 percent of U.S. small businesses will be fully adapted to cloud computing by 2020 with an increasing number of respondents currently using it or planning to within the next two years.
The issue of increased regulation is a challenge to many businesses. The regulatory burden has been increasing; indeed, in stark contrast with the public sector slashing budgets, the powers and capability of quango executive agencies seem to have expanded.
The National Crime Agency didn’t pull any punches in the report Cyber Crime Assessment 2016, published by its Strategic Cyber Industry Group. The Executive Summary warned of “an existential threat to one or more major UK businesses” and that “criminal cyber capability development currently outpaces the UK’s collective response to cyber crime.”
IT security is near the top of the agenda for every executive management team. Although IT is not something executive managers are likely to get hands-on with and is best left to qualified practitioners, there are simple spot-checks that executive leaders can make to see if basic security is being implemented.
Hosted desktop offers significant benefits to businesses of all types and sizes. Business applications are in the cloud, hosted on our servers in the data centre. Using laptops, PCs, tablets or thin clients, each user’s computing desktop is delivered through a business-class Internet connection.