One of the key HR concepts in business is to avoid person dependence. Many businesses have experienced difficulties resulting from the inability to access vital skills and expertise, from specific individuals, relied on to deliver services to clients and customers.
IT security is one of the biggest concerns of our time. It might be identity theft from individuals or the hacking of business and corporate networks on an industrial scale by unscrupulous nation states trying to obtain commercial IP or military secrets. Whatever the threat, securing networks against attack is high priority for IT teams.
Besides viruses, malware and hacking, if we look at other factors that impact operational availability of business dependent IT systems, then there are a range of issues which need to be addressed.
Server status and Windows Services, disk space and database sizes are all factors that could influence a business-critical failure. Storage and back up, the availability of network devices, satellite offices and websites are all hugely relevant.
Last year saw no let-up in the anxieties over cyber security. Criminal enterprises seem able to distribute malware via email to steal identities unimpeded by the international cyber law enforcement authorities; hackers continue to crack open customer databases of businesses as diverse as TalkTalk and Ashley Madison. It is a necessity for any business on the internet to be able to effectively defend against today’s agile threat environment.
HTL Support specialises in providing technology solutions for the professional services sector. Perhaps above all others, the legal profession needs to demonstrate exemplary practice. Poor practice may have very serious consequences measured in a currency that exceeds the value of mere money.
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World Space Week was first introduced by United Nations declaration in 1999 and has grown into the largest public space event on Earth. More than 1,400 events in 80 countries celebrated space exploration in 2014.
Unless they are a square peg in a round hole, which means they should get out of it and do something different, it’s a good bet IT managers have their career sights set on moving up in the world. For an IT professional this might ultimately mean the role of CIO (Chief Information Officer) or CTO (Chief Technology Officer).
HTL Support offers concierge-class IT service and support. But what does that really mean?
Every business sector has its own characteristics. To successfully offer services to clients in a sector there is a need to understand the industry in order to meet the specific requirements of businesses operating in that sector. Our support philosophy is based on understanding the needs of our customers in the finance sector.
In any marketplace there are players of different sizes and capability. One of the traditional theories is that the larger the organisation, the greater the capability. However, this isn’t as true as it perhaps once was.