An IT Support Blog from London

Read the latest IT news, tips and insights from IT Support pros at HTL Support

How AI is Reshaping VoIP and Unified Communications

How AI is reshaping VoIP

Artificial intelligence is slowly but steadily improving many of the technologies we use every day. It’s not always all that obvious that artificial intelligence is involved, and to be fair, the definition of AI is fairly broad. However intelligent computing tools are clearly here to stay – and business communications is all the better for it.

Continue reading
  3813 Hits
3813 Hits

Top Tips to Combat VoIP Eavesdropping

Top Tips to Combat VoIP Eavesdropping

VoIP eavesdropping is not a new cybersecurity risk. The protocol that drives most of today’s VoIP applications, Session Initiation Protocol (SIP), has been in common use since the 2000s. However, according to IBM SecurityIntelligence, attacks that exploit the SIP protocols are on the rise. Thankfully, businesses have plenty of ways to reduce the opportunities for VoIP eavesdropping. Let’s take a look.

Continue reading
  4419 Hits
4419 Hits

Leveraging the Cloud for Better Voice Communications with Hosted VoIP Telephony

Hosted VOIP solutions with Serviced Cloud

Voice and data convergence for higher quality communications

Voice and data convergence has been an enabler of more convenient and higher quality networked digital communications. This has simplified and increased the efficiency of network infrastructure by allowing voice and data to be carried within the same copper and fibre cables.

Continue reading
  4993 Hits
4993 Hits
Top