An IT Support Blog from London

If you're like most remote workers, your VPN is an essential tool that keeps you connected to your organisation’s network resources and IT solutions. When the VPN works, it's practically invisible and it’s all business as usual. But when issues arise, these can put a huge dent on your productivity.

Remote working continues to be a work approach that many businesses embrace, and Virtual Private Networks (VPNs) play a crucial role in this arrangement. VPNs secur remote work environments by encrypting internet traffic and ensuring secure access to corporate resources. However, despite their benefits, VPNs can sometimes present challenges that disrupt workflows.

VPN management by your remote IT support team or a third-party provider is often necessary to minimise downtime and maintain seamless connectivity. However, being a remote worker means you could be halfway across the globe or in a different time zone from your London-based main office, for instance. In this case, being able to do some core troubleshooting can help you get back to work quickly or provide valuable information to your helpdesk.

VPN use is widespread and for good reason: it brings large security and privacy benefits to end-users as it shields internet usage from prying eyes. But what if the VPN provider you’re using is susceptible to foreign government interference?

What if your VPN provider’s host country provides little in the way of data protection legislation? Have you considered whether the owner of your VPN service takes data security seriously at all? VPN users don’t always ask these questions – but they certainly should.