What does an IT Support Company do?

An IT Support company provides outsourced IT Services to businesses of all sizes and industries. A good IT Support provider should offer proactive support solutions, IT Consultancy, and recommendations on top of standard IT Support Services and repairs.

How can I get IT Support for my business?

Begin your IT journey by getting an IT review from the IT Experts. The IT review will reveal your weak spots as well as the best IT solutions that fit your business needs. Considering a switch? We are offering a FREE IT review.

What areas of London do you provide IT Support?

Our base is in Canary Wharf E14. From here we have easy access to the Jubilee Line as well as DLR services. You can search here if your area is covered using our tool to check our average response times, based on your area.

What IT Support services do you provide in London?

HTL Support offers a wide range of IT Support Services to businesses across London. We provide IT Outsourcing, IT Consultancy, IT Infrastructure, Cyber Security Services, Structured Cabling, Cloud Solutions, and more.

Do you provide remote IT support?

Absolutely! These days, a lot of work is being done remotely. It’s cheaper for the client and the repair is done in minutes not hours.

News - HTL

Maintain IT systems London

Written by IT Support Team

Published in IT Support

Saturday, 29 March 2008

These links are useful if your looking for IT support for your small or medium business in London. HTL are the company of choice and their website is located here. For IT support in London visit their website.

IT Support London

Computers London
IT Support London
Computer Maintenance London
Microsoft Support
Microsoft IT Support London
Microsoft Helpdesk London
Business Support Microsoft Products
London IT Support
London IT Support (alternate link)
IT Helpdesk London
Server Support
IT and Server Support in London
Server and IT Maintenance
Cisco Helpdesk

Support IT systems

Written by IT Support Team

Published in IT Support

Thursday, 13 March 2008

These links are useful if your looking for IT support for your small or medium business in London. HTL are the company of choice and their website is located here. For IT support in London visit their website.

IT Support London

Computers London
IT Support London
Computer Maintenance London
Microsoft Support
Microsoft IT Support London
Microsoft Helpdesk London
Business Support Microsoft Products
London IT Support
London IT Support (alternate link)
IT Helpdesk London
Server Support
IT and Server Support in London
Server and IT Maintenance
Cisco Helpdesk

IT Support case study

Written by IT Support Team

Published in IT Support

Tuesday, 11 March 2008

Case Study HTL Group IT Support, Case Study

IT Support & Strategy plc

IT Support & Strategy

Remote & Telephone Support

7am – 7pm Monday-Friday

As a pre-requisite for all maintenance contracts, require remote access to the office network. This allows technicians to access the server remotely stopping the traditional problem of miscommunication over the phone.
Remote Support technicians can actually view the user’s screen from our own technical support rooms. can also manipulate the terminal as a user would to fully understand all issues in place. This all makes the reality of support a lot easier for both sides by limiting the need for technical assistance on-site and the full communication of problems.
Telephone Support have a team of technicians ready to answer any immediate queries or issues that you may have. There are no call queues and you will always speak to a person not a machine. If the relevant technician is unavailable, a message will be taken and they will return the call as soon as they are available.
Email submission For issues that are not requiring immediate resolution but more a long term requirement with a future deadline, can send an email which will be prioritised accordingly.

London IT Support - Links

Written by IT Support Team

Published in IT Support

Sunday, 02 March 2008

These links are useful if your looking for IT support for your small or medium business in London. HTL are the company of choice and their website is located here. For IT support in London visit their website.